Bespoke automation for workflows the packs don't cover.

When you've got something specific or unusual — multi-trade routing, custom integrations, photo-to-job-spec, supplier ordering on stock thresholds — we scope it per project and build it end-to-end. Set up once. Runs forever.

💡 Looking for fixed-price productised bundles instead? See Trade Packs — they cover the common cases (bookkeeping setup, voice-to-quote, review chasing, auto-invoicing) at fixed prices from £250.

Setup
From £500 · scoped per project
Ongoing (optional)
£49 / mo Managed Service
First automation live
Week 1-2
Lock-in
None
What we automate

If you do it more than twice a week, we can probably automate it.

These are the most common ones we set up. Your kickoff call will surface a list specific to how you work.

Multi-trade

Workflow routing for firms with multiple trades

You run electricians, plumbers, and a couple of builders. Each job needs different handling — different forms, different parts ordering, different sign-off. Custom routing logic that splits each job into the right path automatically based on trade, customer type, and site requirements.

No more "wrong form filled out" / "wrong engineer dispatched" mistakes
Job spec

Photo-to-job-description

Snap photos at the site walk-through. AI looks at the photos plus a short voice note and writes a detailed job description with materials, scope, and gotchas — straight into your tracker. Massive win for builders and renovators doing site visits.

Turn a 20-minute write-up into a 30-second photo capture
Integrations

Cross-system data sync

Your job tracker, your accounts software, your CRM, and your supplier portal don't talk to each other. We wire them together so a new job in one shows up in all of them — and stays in sync as things change. Bespoke per stack.

Single source of truth across whatever systems you already use
Materials

Receipt-photo to expense log

Snap a photo of any receipt. It's parsed, categorised, added to the job's costs, and filed for the accountant. No more shoebox of receipts at year end.

No more shoebox of receipts at year end
Bespoke routing

Custom missed-call & enquiry logic

Beyond the standard chat tool — route emergencies one way, quotes another, after-hours differently. Custom messages by service type, customer history, time of day. For businesses where the off-the-shelf chat-tool defaults don't fit.

When the Office Pack chat tool isn't flexible enough for how you work
Stock & supply

Auto-order parts on stock thresholds

For service-heavy trades carrying van stock. When inventory of a common part drops below threshold (after a job logs it consumed), an order is drafted with your preferred merchant. You approve and send with one tap, or auto-send within agreed limits.

Stops jobs failing because the van ran out of a £5 fitting
How it works

First wins in week one. Compounding from there.

01

One-hour audit call

Walk us through your week. Where the time goes. What you hate doing. What you'd happily never do again. We come back with a prioritised list of automations.

Day 1
02

First two automations built

We pick the two highest-leverage ones from the audit and build them in the first week. You see the time saving immediately, which makes the rest of the work easier to commit to.

Week 1
03

Three more in month one

By the end of month one you'll have 5 automations running. The system handles the admin so you don't have to think about it.

Month 1
04

Ongoing improvements

Each month we tweak what's running, fix anything that breaks, and add one or two new automations as you spot new pain points. You message us. We build. Repeat.

Month 2+
Pricing

Predictable. Cancel anytime.

Setup covers the audit call and your first five automations. Monthly covers ongoing maintenance, new automations, and any urgent fixes if something breaks.

No contracts. If the automations stop saving you time, cancel the monthly and they keep running on the rails we set up — we just stop touching them.

One-off setup From £500
Monthly retainer £49 / mo
Tools / API costs ~£20-50 / mo
New automations / month 1-2 included
Contract length None
Honest fit check

Is bespoke automation the right call?

Bespoke work costs more than a standard pack, so it has to earn the difference. Check this list before you book an audit call.

This is for you if

  • You've got a specific workflow that doesn't fit the standard Trade Packs
  • You run multiple trades or have unusual job types (emergency callouts + planned services + new installs in one business)
  • You need your existing systems (job tracker, accounts, CRM, supplier portal) to talk to each other
  • You've got an idea for an automation and want it scoped and built end-to-end
  • You're open to a one-off fixed-fee build rather than a recurring productised tool

This isn't for you if

  • You haven't looked at Trade Packs yet — start there for the common cases at lower fixed prices
  • You're already paper-based and have no intention of using software
  • You only do 2-3 jobs a month and admin isn't a real burden
  • You want a 'do-it-all' system that replaces everything you use today
  • You want to manage 50 staff with workflow automation (we focus on solo + small teams)
Common questions

Things people ask before signing up.

What tools do you use?

Whatever fits the job. n8n, Zapier, Make, plus custom code where needed. You don't need to learn any of it — we set everything up, you just see the results in your phone/inbox.

What if something breaks?

The monthly retainer covers it. If an automation stops working we get an alert before you do, fix it, and message you about it after the fact. No emergency call-outs needed.

Will it work with TradeTrackHQ?

Yes — TradeTrackHQ is built by the same team, so the integration is the cleanest. But automations work just as well on top of Tradify, Jobber, ServiceM8, Joblogic, or any other job system with an API.

Do I have to change how I work?

Slightly. The automations only fire when you mark things as 'complete', 'quoted', or 'invoiced' in your system. If you already use a job tracker, this is what you do anyway. We're not asking you to learn anything new — just to be consistent with what you already do.

What about the API / tool costs you mentioned?

SMS sending costs (Twilio: ~£0.04 per text), n8n hosting (£15/month), receipt scanning (£10/month if you use that one). We pass these through at cost — usually £20-50/month total depending on volume. Itemised, no markup.

Can I see what's running?

Yes. Every automation has a one-line description in plain English in a shared doc you can access any time. No black-box vendor lock-in. If you cancel, you keep every login and can keep them running or migrate elsewhere.

Ready to get hours of your week back?

Audit call is free. We come out of it with a written list of the highest-leverage automations for your business. Whether you sign up or not, you'll know exactly where your time is leaking.

Book a free audit call →